Postage and Packaging
When sending items to you I will ensure that they are wrapped and packaged appropriately, keeping costs reasonable as well. I will always obtain proof of postage but this does not include tracking. Please let me know if you would like this service (additional charges apply).
All framed original textile illustrations and art works contain glass. Postage and packaging is free if you buy an original art work which includes tracking and insurance.
I aim to dispatch items within 5 working days upon receipt of order (weekdays only), and will post when full payment has been received.
Please bare in mind that commissioned and customised works will take longer, so please contact me here in this case.
If you need express delievery please contact me for further information.
In the unlikely event that your package never arrives please check with a neighbour, at your local sorting office or other likely location (greenhouse/shed/with the garden gnome) first. I am always happy to help a buyer in case a parcel is lost so please let me know if it hasn't arrived within the expected time frame.
I currently only ship to the locations within the United Kingdom. I do apologise for any inconvience. Please do email me if you are outside the UK, I would be happy to investigate other shipping possibilities.